Shipping And Returns
1. Shipping Terms
All orders will be processed ASAP once payment has been cleared. We will endeavour to have your order delivered within 7 business days of receipt of cleared funds, although we are bound to the service schedules offered through Australia Post – remote parts of Australia will take longer. If we are unable to fill any part of your order we will complete the order less the unavailable items and advise you of the status. When that item arrives in stock, we will email you advising the item is now in stock and giving you the option to accept delivery of the item or we will arrange a refund for that item if you no longer wish to accept it.
If paying by cheque or money order your order will be sent after bank clearance. We offer mail delivery only, you can elect to arrange your own courier to Pick Up and Deliver your order to you.
2. Local Australian Shipping / Postage
3. International Shipping / Postage
4. Refunds & Returns
Should a product be faulty by manufacture, please notify us by phone, email or fax within 48 hours of receipt of goods to discuss your order.
Goods cannot be returned without a prior authorisation number issued to you. We request that you notify us of any incorrect orders within 48 hours of receiving your order. We will either replace the items or issue a refund if advised within the claim period above if goods are faulty or not as described online.