Secure Payment & Postage

   

Phoenix Gateway is fully verified with Verisign and contains a fully secured site.

We accept payments with credit card and direct transfer via PayPal as well as direct bank deposit.

All items are posted as soon as payment is complete and customer notified once sent.

Our postage rates are calculated by weight as per Australia post. As a customer, you have the choice of regular, express or registered postage. Phoenix Gateway accepts no responsibility for orders going missing if you choose to use the regular method of posting.

Overseas customers, please note there is also a choice of regular post and tracking. Again, Phoenix Gateway take no responsibility for parcels disappearing if you make the choice of regular post.

Both Australia and overseas will get some form of tracking but this doesn’t mean it is signed for at your end. Depending on purchases made, insurance can also be taken out on items if you deem it necessary. Please contact us for further details.

If an item you are looking at buying is unusually heavy, contact us at emily@phoenixgateway.com.au and we will endeavour to find the cheapest shipping available.

Payment must be made within 3 days of purchase.

Please refer to table below for shipping prices.

 

 
500g 1kg 2kg 3kg 4kg 5kg 10kg
Regular Post $8.00 $14.50 $17.50 $20.50 $22.50 $25.00 $40.00
Registered Post $12.20 $18.00 $21.00 $24.00 $27.00 $29.00 $46.00
Express Post $11.55  $13.00 $15.50 $24.50

Rest of the World

Amex Master Card Paypal Visa Debit

Visa, Mastercard, American Express, Paypal, Bank Deposit.

 
500g 1kg 1.5kg 2kgs
Airmail Regular $14.50 $30.00 $43.00 $58.00
Regiestered Airmail $22.00 $36.00 $49.00 $63.00
Tracking (no signature) $22.00 $36.00 $49.00 $63.00
Int'l Express $65.00